Skip to Disabling Focused Inbox
Always Move to Focused Inbox
When Outlook’s Focused Inbox is enabled, emails can be filtered into either a Focused or Other inbox. To avoid missing important emails, you can set messages from particular email addresses to always be filtered into the Focused Inbox.
To do this for important emails from EP, open your Outlook inbox and enter this email address in the Search field: jhep@mail346.jh.edu
You should now see a list of messages from that email address. Right-click on one of the messages. Click on Move and select Always Move to Focused inbox. This will enforce a rule, moving all messages from this address to the Focused Inbox from now on.
Repeat these steps for this email address: info_wse@communication.jh.edu
Disabling Focused Inbox
Alternatively, Focused Inbox can be disabled altogether. Disabling Focused Inbox will prevent filtering and, instead, display all messages in a single-stream inbox. To disable Focused Inbox, see the guidance below, organized by operating system and app modality.
Windows Outlook Desktop Client
- Open Outlook.
- Click the View tab and click on View Settings.
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Select the option next to Don't sort my messages and click Save.
- You should now only see Inbox at the top of your inbox, rather than Focused and Other.
MacOS Outlook Desktop Client
- Open Outlook.
- Select Settings from the Outlook Menu.
- Click Reading from the Preferences window.
- Uncheck Sort Messages into Focused and Other.
- You should now only see Inbox at the top of your inbox, rather than Focused and Other.
Outlook Web Version
- Navigate to Outlook in a browser.
- Click the gear icon to open the Settings tray.
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Click on Mail, then click Layout and select Don't Sort my messages.
- You should now only see Inbox at the top of your inbox, rather than Focused and Other.